How To Advertise Property For Rent On Rightmove

It’s heartbreaking reading some of the comments in this, and other posts, as it appears many have had such a rough deal from letting Agents.
We offer advertising to independent landlords for £50+VAT (on our website, all the portals we use and in our window), and feed the 'first vetted' applicants (i.e the ones that fit the LL's beief) onto the LL who undertake the viewing.
We can reference the applicants (£50 each incl VAT and paid by the applicant), and can produce the Tenancy Agreements for £65+VAT (its 16 pages and not from WH Smiths!).
Come on guys some letting agents try very hard to be human but we do all have to pay extortionate compliance fees, etc.
We are NALS, SAFEagent and have a fully protected client account and have been in business for over 23 years!

Well I nearly just had a heart attack, just been speaking with Rightmove about there fees and I'm astonished.

Its ridiculous how much they charge online lettings compared to the traditional high street agent.

The question is do they add as much value these days now zoopla are on their way to become the leading portal.

Rightmove will price out larger online letting agents, in the future online letting agents will not be able to rely just on the Tenant Find model, it is just not worth it as a business model with Rightmove pricing..so must offer other services income streams.

Rightmove are very much the wnner in the portal battle, however online letting agents may have to back the new Digital Property Group plus Zoopla just on pricing...this way private landlords would find it hard to secure a route to Rightmove advertising in the future

This makes Rightmove even more elite !

iigloo.co.uk is now advertising their properties on Rightmove.co.uk.

Our fee's are also staying at the cheapest rate of £40 plus vat per property (ADVERTISING UNTIL LET).

join the club with all the others at around £40, Visum state they do for £39 including vat either this is the cheapest or do they limit the time advertising period to say just one month or something

less stock available...less advertising required...more online agents competing....doesn't sound like a good business plan umless the agents increase their fees to landlords to a more realistic cost

visum only advertise on Rightmove and Letmatch for £39. They charge £49 to be on the other such us Zoopla, FAP and primelocation.

...that makes you the cheapest, ask THE LANDLORD to put you on the his agents list above.

...Also need to change the top listing according to what you say to show the portals Visum actually use in their £39 package

Hi
I have seen your comments about using different sites. I use a company called Tenants4U who do not charge but they do charge the tenant so you don't pay anything. I let my property in 48 hours which I didn't think was bad and it didn't cost me anything. The tenant paid an admin fee to the company which they were happy with.

The discount code no longer works on Upad, i think it ended in June '12
I've tried Visum this time. They put your ad on the same portals, but is not so slick as Upad - no text notification nor a log of interested parties for your property on their website, but they are a lot cheaper.

Is upad going to become a landlord portal in it's own right, now it is backed by the London Evening Standard ?

Hi,
Just thought I would point out recently used I Am .the Agent as their site was really simple and they have over 1,000 properties also just so you know the price above is incorrect it's 99inc vat and free board (when I last looked) . They are really communicative and the enquiries were very fast 6 in first 24 hrs.. Would use again and they offer 50% off for pro landlords.. Hope this is helpful

Landlady Essex

Lets Rent Website - Beware!

Lets Rent claims to be ‘free’ and have no hidden ‘charges’…but as you register to advertise for 'free' it asks for a £30 deposit. Want to get your deposit back? Not a chance! We’re investigating and wondered how many others have been duped in this way too?

I do wish I could learn to read first post second!

Thanks and sorry.

Interested in trying one of these services as I'm tearing my hair out with Gumtree. Had been using them quite successfully to rent properties but suddenly their automated system started deleting my adverts, saying they broke their rules. When I actually got hold of a real person they apologised, agreed I'd done nothing wrong and reinstated the adverts, only for them to be removed again a day later. Now Gumtree are refusing to speak to me. Anyone else had a similar experience?

Dan - I have had MAJOR problems with Gumtree deleting my ad (twice)then putting it back on. I had paid for a prime position and had asked for a refund or for them to put my AD back at the top.... Despite SEVERAL emails they have NOt answered me.... Very reluctant to give them any more of my money though....

Their Customer service is NONEXISTENT and as for asking customers to call a 0905 number - that really stinks! ..

Visum - AVOID - Visum do not pass on the Enquiries they receive, i dealt with them for over 8 months only to find out they DO NOT PASS on genuine enquiries. They tell me that It is simply because they get a lot of spam emails so their email enquiry system simply deletes any enquiries they "think" are spam. So for example if the same person sends an email for more than one property on their website then the second enquiry gets deleted and anybody else on the website will not get their enquiry passed on. I tested their website myself and 100% honestly they just do not pass on genuine enquiries - AVOID - MONEY WASTED - has anybody honestly had any enquiries sent through Visum ?

Avoid Companies who do not advertise on Rightmove - You need Rightmove more than any other website - and why pay a company to advertise on Gumtree (which is the best!) if you can advertise on Gumtree yourself !!??

OH and by the way when i told VISUM i wanted a refund for around 8 months of wasted Advertising they refused .. Mark Baldwin the Director of VISUM wrote this to me when i complained that i was not getting my enquiries - i tested if i was getting enquiries by using a different email address and sending myself the enquiry - this is a copy of Mark Baldwins (the directors) reply i received: "Hi Steve, Below are the enquiries our techie located in the blocked database. All your ones made the day before yesterday are there. Did you receive a response from the fresh email address you used to enquire yesterday?" - that is to prove how good their "techie" is in their BLOCKED DATABASE - this so called "BLOCKED DATABASE" is perfect to BLOCK any ENQUIRIES that you may get!! - their computers BLOCK your replies automatically thinking they are spam! - useless waste of money

Yes, we have a 'blocked' database (or perhaps 'witheld' would be a better term). Enquirers have to agree to release their details to landlords/vendors - we would be breaking the law by releasing them otherwise. It's a simple enough process - which this user elected not to complete as part of his 'mystery shop'. Possibly so he had something to complain about. Who knows for sure - only him. As you can imagine the large majority of enquirers do choose to release their details.

I've used Visum and have found them to be very good for their core service.

I've also self-tested without any problem.

On the negative side, when I tried using their referencing service I was disappointed. They hounded the tenant and threatened them they would lose the tenancy if they didn't respond straight away. The tenant was very upset. This continued even after I had cancelled the referencing. Way too aggressive IMO.

For tenant finding though, I would fully recommend them.

If Mark (above) is reading this, one improvement I would like is an initial, very basic, tenant filter service. Half my time is spent weeding out obviously unsuitable prospects. I'd also like the option of receiving email enquiries only.

Re my post: "Visum not passing on Enquiries" - Mark says in his comments on this site just now, that his Company is not allowed to pass on Enquirers - and that for me seems to have unfortunately almost always been the case, as the Enquirers have to agree to release their details to the Landlords using Visum and as he says: "we would be breaking the law by releasing them otherwise" - so his computer software/techie is blocking the database and is automatically deleting many legitimate enquiries thinking they are spam. Beware!!

It's nothing to do with spam. We hardly get any spam enquiries (as you would imagine) and those few we do get are from invariably traditional agents trying to contact our customers and offer them a worse deal.

Benji, thanks for the feedback. I'd be interested in hearing more of your thoughts on the referencing experience and trying to pin down whether it was our staff or the referencing company's that were giving the tenants a hard email. Email me by all means and I'll give you a free upgrade to your next ad in exchange for your time.

Cheers,

Mark.

i can't find long term rentals home for my future because i'm not happy poole home over problem service for bus so the bus use morning and afternoon only but evening service is poor who can't out by evening for plesure yet i'm disappointed really but i need moving to easy area for plenty transport is good really i wish have easy moving but can't because of can't have deposit is zero really disappointed so hope one day to be lucky soon if can,

Zoopla increasing prices for online letting agents, is it time to say enough is enough ?

Perhaps agents should dump Zoopla and just use Rightmove, Gumtree and others ....looks like Discount letting have dumped Zoopla....I think it time to show these portals they just cannot change the rules, with next to no notice, on whim.

After looking at various websites decided to give visum a try , now feel as though I have been duped as my advert is not on Rightmove as I was led to believe by the header ,Should have read the small print, Has anyone else fell in to the same trap??

Hi Jim,

There is a choice of products, one of which does not include advertising on Rightmove. This is made very clear before you pay. If you want us to change your product to one that does advertise on Rightmove then please contact us directly and we'll sort it out.

Kind regards,

Mark.

Re Visum , I do not regard your company to be an honest one and have decided to write off the moneys most likely wasted already, as noted before I believe the advert that we responded to is misleading and so far a complete waste of money. Jim T

Hi Jim,

That's not a comment that helps us to address the issue and makes me think that there's more to this than meets the eye. If it was just a matter of you having mistakenly chosen an incorrect product then we could easily sort it out.

I'm happy for you to contact us directly or use a public site like this to discuss your issues - we deal honestly with all our customers - we would not have been in business for all these years if we didn't.

This seems to be an opportune moment to mention that from time to time we do get people trying to make improper use of our service for nefarious reasons (for example we've caught people attempting to defraud prospective tenants out of holding deposits in a similar way to how scam autotrader ads work).

Cheers,

Mark.

Re.Visum Mark yes upon noticing our property was not on Rightmove I did telephone your office and was told that I needed to upgrade to the Gold package, even now looking at the various adverts I believe them to be misleading and have sought the opinion of others,there is nothing malicious in my actions I am just trying to see if I am the only one to be so misled. Jim T

@Mark,

I like Visum's core service and have found you honest to deal with and good value for money but the headline ad looks misleading to me;

"Landlords - we advertise on Rightmove and more. We charge from only £39+ VAT - it's as easy as 1, 2, 3"

Although in fairness it is made very clear later on;

"Bronze Package - £39+ VAT
The Bronze package advertises your property Primelocation, Zoopla, Needaproperty, homes24, The Times, The Sun, The Sunday Times, The Independent, The Telegraph, This Is, The London Evening Standard, Homes & Property, AOL, MSN, and Talk Talk, but NOT Rightmove."

(The silver package is £42.50+ VAT and does get landlords on Rightmove.)

Hi Benji,

Thanks for the comment, and apologies for the slow response - I've been off work injured. I'm open to any suggestions about improving the clarity of our products please do email them to me or post them on here. We only just recently started offering a product without Rightmove (the Bronze service) because of demand from customers in London who do not see Rightmove as worthwhile. We did wonder if it would be successful, and whilst it's not setting the world on fire it is doing OK.

Cheers,

Mark.

Are any of the online agencies offering Right to Rent checks as part of the referencing?

Claire

Evening!

I can't seem to find the portal to advertise on rightmove for £39 as the orange banner/link on the main page?

Seems like a bargain!

Also, UPAD discount link does NOT work, it keeps saying I am already registered (when I am not) and to reset password... To which I tried, only to get a response saying email NOT registered!

JESSSSSSSSSSSSSSSSUS.

Hi The Landlord,

I haven't used Upad before. I did call them and they didn't know why. As a test, I tried my wifes email, same reply! Random...

Great site here, EXTREMELY Helpful!

Your welcome. My son is a regular on here and speaks extremely highly of this site. I'm hooked already. Love the no frills, straight to the point view and info!

I will try again on Upad tomorrow...

Visum, too dear to not be on rightmove. Only seen the prices and whats on offer after uploading all the info.

Thanks again.

Dear Property Investment Project

Re: Wisemoves

There is a misrepresentation of advertising showing for the information you have which the offer does not have a period 'until let'. As a buyer I was misled into purchasing from Wisemoves to advertise my property but it only last for 2 months. Therefore, it should state 2 months only.

I look forward to receiving a response from you.

kind regards
Sonny

Ah yes but all those claiming that it all works fine and dandy for them is because the link is with their names and computers/e-mails used and registered via the modem.
I have been using a different company entirely from those included in the above list but the prospective tenants that came to view already were 'letting' properties of their own, so why the interest in mine and why references to a supposed 'principal property'in letting agreements when it is most obviously not the case? The whole industry is screwed.
I have received very little response since my payment to an on-line site after having an initial free period, and have one of the cheapest rents for what you get in the general area with one viewing since payment! I even dropped the rental owing to no garage or loft on offer whilst those properties in a local village with nothing to offer in terms of local amenities are double in terms of rent. One of the major companies suggested as a MUST HAVE above, devalued my property on purpose taking no account of refurbishments undertaken since it was last bought, in direct opposition to the valuation of an established Estate Agent making a nonsense of the rental income being advertised and advised upon under their 'current value' headings. They deliberately shrank the space of my photographs. They claimed to have established firm linked 'Estate Agent Valuers' but appear to rely on information given by the owners themselves based on their Estate Agents valuation and rental income which I refused to give them owing to their claim of having their own valuers!
If 3 months is the supposed time it takes, then they are quickly running out of time as far as I am concerned as a period of 3 weeks have gone by without any genuine interest at all and they expect me to believe that there isn't something funny going on having advertised on the main sites suggested above.
So all computers have the ability to filter enquiries and these settings are set by the people running them supposedly based on what you want in terms of pets and smoking and students. Do they really want to assist people in finding a rented property or are they just pushing up the belief of a housing crisis and rising costs and its all the Landlords fault for all the empty houses!!!!!! Politicians are obviously blaming landlords, but tenants too have some responsibility along with all these on-line sites who are FILTERING genuine enquiries. Tenants should be aware that they are 'checked' fully and therefore it is rather stupid to lie!
All is not what it first appears to be especially when these on line companies are in effect paid for by Estate Agents who run them? They have full access to all landlords properties and can filter any genuine enquiry away from those who are desperate for accommodation but find they cannot afford a mortgage to those properties they wish to be let! Chiefly those of Estate Agents whilst ensuring that private landlords properties stay empty for as long as possible or until owners feel they have to sell!

Hi, does any of these companies, or if not then do you know any company, advertise rentals on all the Zoopla, Rightmove sites etc for an online letting agent? We will list properties on our website but would like to advertise them widely too. Thank you!

I read all of the comments here on the plus and minus points of many agencies who advertise properties online with Rightmove etc., and chose VISUM's Gold Service. I must say I have been absolutely delighted with their help, and any queries I had were answered within minutes. The property was on line almost immediately I pressed the button, and in the past month I received 13 enquiries. It is now successfully let, and I cannot recommend their service too highly!

After reading reviews on this site i thought I would try a different site, so tried "I am the agent", must say it has been the most difficult and frustrating site to use, kept crashing and cant even upload an EPC in pdf format, which is what they come in, pretty ridiculous really.

After taking my payment they mention the part about loading documents to prove ownership and there I was thinking my listing would be live any minute.

Not very clear about the process to say the least.

I then phone customer service to be put through to a receptionist who knows nothing and wants to arrange a call back that my take upto 24 hours, bloody great!

My Online Estate Agent beats them any day, Visum is good too, but dont like the whole 4 week listing rules.

I am new landlord and I have advertised through OpenRent https://www.openrent.co.uk/
It cost £24 just for the advertising and includes Rightmove, Zoopla, Primelocation etc. Your ad will be a one off payment for up to 3 months. You can even advertise for free for the first 5 days.

If you find a tenant, you can order comprehensive referencing through them for £20 which is conducted by RentGuard. If you went to RentGuard direct, it will cost £30. Overall, I think it is a great site as there are no strings attached.

Reading some of the comments above about Gold ,silver and bronze packages with Visum and Landlords whinging about not being on righmove when on the bronze package which saves them about £10 or something , I can't for the life of me understand what these people are doing renting properties out when they skimp so much and money is that tight .
I would hate to be a tenant of theirs ringing them up with a maintenance isssue when the Landlord can't even afford £10 quid extra to advertise his empty property more efficiently !

I must say this is perfect article for many individuals like me who do not have much idea about advertising property. Thanks a lot.

Do you think some Portals have negotiated lower rates for Openrent ? Suggest all agents put pressure on to see if they can get a lower subscription...mentioning no names I have just been offered a substantial reduction from one portal when put under pressure.

Nice article. Very Useful.